The Parks of the St. Lawrence is an inclusive employer.  Accommodation is available under the Ontario Human Rights Code.  For more information on how to request accommodation or assistance, please contact Human Resources at HRCompetition@parks.on.ca

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Kingston Penitentiary Tours (student)
Position Code:2017-SLPC-151
Business Unit:Fort Henry
Position Location:Kingston
Position Status:Student
Hours/Week:Variable up to 36.25
  
Job Description & Requirements
Come be part of the Fort Henry Team, bringing history to life; providing visitors from all over the region with memorable historic tours.

POSITION: KINGSTON PENITENTIARY TOURS (student)

HOURS OF WORK: Variable hours 

LOCATION: 
Kingston Penitentiary

SALARY: $12.25 per hour

PERIOD OF EMPLOYMENT: April to October 2017

DUTIES:
Duties of this position include:
• Greeting visitors, respond to inquiries, providing site programming information, confirming and validating booking reservations and directing visitors to mustering area for commencement of tours;
• Working as a tour guide; taking visitors on guided historical tours, making each visitor’s experience unique by providing an interesting, memorable and safe experience;
• Selling select retail product;
• Providing basic cleaning and upkeep of the tour routes and visitor washrooms.

QUALIFICATIONS:
Ability to learn historical information within limited timeframes and interpret it to the public within scripts provided (in both individual and group settings). Ability to effectively manage groups of up to 20 visitors per tour, stay organized and deliver tours within allotted timeframes. Ability to operate a cash register and credit card machine, handle cash and invoice transactions with accuracy, integrity and efficiency. Possess ability to assume responsibility and exercise initiative while working alone and/or in a team environment. Good communication, customer service and interpersonal skills to provide excellent program delivery. Willingness to work a variable work schedule which includes weekends, evenings and holidays as required. Ability to learn all safety protocols and procedures to ensure visitor and staff safety is maintained at all times.
Note: Tours will be provided in both official languages, we are hiring both French and English speaking candidates to conduct tours.

In your resume and/or cover letter, please indicate specifically how your experience, skills and knowledge relate to the duties and qualifications stated above.  

HIRING FOR THE 2017 HAS BEEN COMPLETED. WE WILL CONTINUE TO ACCEPT APPLICATIONS UNTIL LABOUR DAY AS VACANCIES MAY OCCUR DURING THE OPERATING SEASON.

The St. Lawrence Parks Commission is an equal opportunity employer.